Schedule your Bespoke Appointment
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Complimentary Phone Consultation
Approximately 15 minutes with your Doctor of Physical Therapy
Want to find out if Bespoke Physical Therapy is the right fit for you? During this conversation, your Doctor Physical Therapy will listen to your concerns, and what you are hoping to achieve by seeking physical therapy. She will typically ask a few pointed questions to get a good picture of what is going on and help to guide you as to whether or not Bespoke will be a good fit. If it does sound like physical therapy will benefit you, she will provide you with an overview of what you can expect during your visits, and answer any other questions you may have.
$0
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Initial Evaluation and Initial Treatment
Approximately 60-75 minutes with your Doctor of Physical Therapy
This appointment includes a detailed and thorough physical therapy evaluation of your area of concern and relevant surrounding anatomy. Findings will be shared and discussed during the exam, as well as summarized findings in regular terms (not just medical jargon) once the exam is completed. This initial visit will also include a treatment session, typically consisting of specifically chosen exercises as well as skilled, hands-on physical therapy. Lastly we want to be sure you know what to do at home, and will provide you will a customized handout of your home exercise program.
Learn more about Bespoke Physical Therapy and our approach HERE and about our Doctor of Physical Therapy HERE.
$225
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Follow Up Appointment
Approximately 45 minutes with your Doctor of Physical Therapy
A one-on-one appointment including a combination of the following treatment techniques (sessions vary based on the person being treated, how they are responding to previous treatment or life events, and their goals and preferences):
Manual, hands on therapy
Therapeutic exercise aimed at improving strength or range of motion
Balance training
Canalith Repositioning
Vestibular/ Vertigo/ Dizziness therapy including habituation, substitution, and adaptation
$180
Clinic Location
Address: 331 West Central Avenue, Suite 239, Winter Haven FL, 33880
Bespoke Physical Therapy is located within the "Suites on Central" in Downtown Winter Haven.
The entrance to the Suites is next door to Haven Local Shop and across the street from Bistro Pizza. Upon entering, head to the second floor (via stairs or elevator), and look for suite 239 at the end of the hallway.
Please note: The available elevator is a great fit for standard wheelchairs, but may not work for larger wheelchairs. In the future Bespoke would love to have a space that is even more accessible, but for now we are doing the best we can and are so grateful for the communities understanding. Here are the elevator measurements:
Elevator door width: 32 inches
Elevator inside width: 56 inches
Elevator inside depth: 39 inches
Types of Payment Accepted
Health Savings Account Cards HSA (Visa, Mastercard, American Express, Discover, Diners Club, or UnionPay)
Flexible Spending Account Cards FSA (Visa, Mastercard, American Express, Discover, Diners Club, or UnionPay)
Checks
Cash in the exact amount (Bespoke does not have change available, however it can apply to future visits)
Credit or Debit Card
Visa, MasterCard, American Express, Discover, Diners Club, and UnionPay
Credit card on file required to book appointment.
Hours of Operation
Monday 8:00 AM - 3:00 PM
Tuesday 10:00 AM - 7:00 PM
Thursday 8:00 AM - 3:00 PM
Friday 10:00 AM - 6:00 PM
Please note: Bespoke is often available and happy to provide treatment outside of these hours when needed to suit a client’s schedule. Please Call, Text, or Email if you need a day or time that is not listed as available. Thanks!
Appointment Q & A
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Bespoke Physical Therapy is located within the Suites on Central in Downtown Winter Haven. The entrance to the Suites is between “Haven Local Shop” and “417 Boutique” and is across the street from “Arabellas.” Once you enter the Suites you will come to a set of stairs. Either walk upstairs, or go past them to the elevator to get to the second floor. Once on the second floor you will see a long hallway that will dead end into Bespoke Physical Therapy. If the door is open please come right in! If not, the previous appointment is likely just finishing up, so feel free to take a seat.
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Untimed parking is available in the Arabella’s parking lot, as well as in the downtown parking garage. Street parking is also available with a 2 hour time limit (plenty of time for your Bespoke PT appointment, but maybe not enough if you are going shopping or out eat after your physical therapy visit).
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It is best to wear something that is comfortable and offers easy movement. Keep in mind that, ideally, your physical therapist will want to physically look at/ examine the area for which you are seeking treatment. For example: if someone is experiencing knee pain, it would be great if they were to wear shorts or loose fitting/ wide leg pants. Client comfort I key, so we are happy to work within their preferences.
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Typically the first visit (initial evaluation) is between 60 and 75 minutes, and follow up visits are 45 minutes long.
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Absolutely! Anyone who the patient would like to be present for their appointment is more than welcome. There are two chairs available inside the office for guests to utilize.
Sometimes, on the other hand, the patient has someone give them a ride, but prefers not to have that person physically in the room during their physical therapy appointment. In this case there are several chairs just outside of the office door where they can wait.
The key is creating a clinic atmosphere that makes the patient at ease and comfortable.
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Please feel free to reach out: answers are available by phone (voice or text) at 863-216-8611, or via email at ccook@bespokept.us.
What People Are Saying
“I came to Dr. Cassandra Cook with my neck not able to turn either way with level 10 pain. She has gotten me down to a level 6 and sometimes 5 with her wonderful treatments, and teaching me what to do at home 3 times a day. I have followed her home treatments 3 times a day faithfully. I am a cosmetologist of 50 years owning my own salon. I had an injury that brought me to physical therapy. I was so lucked to find her as she is the best. I recommend her.”
-Frances
"Cassie is wonderful. She makes you feel very comfortable and answers all of my questions. She is helping me rehab my knee and never lets me feel discouraged. I know I am in good hands and will miss seeing her when my PT is done. Highly recommend her!” -Marsha
“Having had long term shoulder problems and seeing many physical therapists, she is the best I have been to. She has gotten more movement in my shoulders, even though the doctors said it wouldn't be possible. Very friendly & knowledgeable. I would recommend her to anyone that needs to see a physical therapist.”
-Susan